Tell us what you
want to sort.

Email us about your home, the system you have and what you would like to improve. Our online planning and service-request tools are coming soon; you can contact Vireo directly in the meantime.

Go straight to what you need.

Explore the options before you get in touch. You do not need to know the technical answers to start a conversation.

A little context helps.

Include your name, the property postcode, the type of system involved and a short description of what you need.

Please do not send passwords, payment information or other sensitive details.

Email info@vireoenergy.co.uk

Start with the postcode.

Vireo confirms coverage using the property postcode before an appointment is offered. Include it in your email so we can review your enquiry.

Discuss your home

Do not wait for an email reply.

This website and email inbox are not emergency services.

If you smell gas or suspect carbon monoxide, call the National Gas Emergency Service immediately on 0800 111 999. Open doors and windows and, if you know how and it is safe, turn off the gas supply at the meter.

If there is smoke, fire or immediate electrical danger, leave the property and call 999.

Read official HSE gas-safety guidance

Information sent to Vireo will be handled in accordance with the privacy information.